Casualty First is now open on an appointment only basis, Monday to Friday 8 am to 6 pm. To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.


Useful links for those who want to know more about coronavirus (COVID-19)

Hospital News

While we don’t know for sure how long the coronavirus pandemic will last, we do know it’s important to follow the latest advice from official sources.

We have collated a number of useful links for you to check during these difficult times.

These range from official NHS and government websites to the online presence of charities that are on hand to help you wherever possible.

General info

Public Health England 

  • Find guidance about coronavirus for health professionals and other organisations, including employees, employers, businesses, those working in educational settings and more. (LINK)
  • Guidance on social distancing for everyone in the UK and protecting the elderly and vulnerable adults. (LINK)

NHS coronavirus overview

  • For an overview of the illness, the latest advice on what to do if you are showing the symptoms and tips on social distancing. (LINK)

GOV.UK action plan

  • What the health and social care system across the UK has done to tackle the coronavirus outbreak and what it plans to do next. (LINK)

Advice for vulnerable people

There are some people who need to pay particular attention to the government’s advice to stay at home and avoid contact with other people. This includes anyone 70 or over, those who are pregnant and those who have a weakened immune system and/or long-term condition.


  • Age UK includes the latest advice from the government and answers lots of important questions you might have at this time. (LINK)

Pregnant women

  • The Royal College of Obstetricians & Gynaecologists provides an in-depth Q&A relating to coronavirus infection and pregnancy. (LINK)

Vulnerable adults

  • GOV.uk outlines all the groups deemed to be at risk from coronavirus, details the specifics of social distancing, answers key questions about scheduled GP/Hospital appointments and offers advice to carers and families of those who might be affected. (LINK)

Protecting your mental health

It’s perfectly natural to feel stressed, sad, confused or frightened during these difficult times but there are plenty of things you can do to keep these negative feelings at bay. We’ve detailed those in this handy blog post. (LINK)

The NHS outlines key tips for maintaining good mental health. These include reframing unhelpful thoughts, getting good sleep and connecting with others. (LINK)

If you need to talk to someone about your concerns there are a number of charities you can call.


Call free: 0300 123 3393
Open 9am to 6pm, Monday to Friday (except for bank holidays).



Call free: 116 123
Open 24/7



Call free: 0800 1111
Open 24/7
You can also chat to a counsellor online (LINK)


The Mix (for people under 25)

Call free: 0808 808 4994
Open 24/7


Young Minds Crisis Messenger

Text: YM to 8525
Open 24/7

If you know someone who is struggling to sleep or having issues with their mental health, there are lots of things you can do. The NHS provides very useful advice here. (LINK)

Advice for staying at home

If you’ve been advised to self-isolate, either because you have had contact with coronavirus or because you are listed as an at-risk group, it’s important not to ignore the importance of exercise. The NHS has six equipment-free fitness routines that are designed to do at home. (LINK)

Advice for travellers

At the time of writing the Foreign & Commonwealth Office (FCO) has advised British people against all non-essential travel worldwide. This advice will be reviewed after 30 days. If you have to make essential travel or are abroad and looking to get back home, you can find information here. (LINK)

To get the latest updates from St John & St Elizabeth hospital follow us on Twitter and Facebook.