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COVID-19 update:  Our hospital is still fully open for appointments and admissions, however visitors are not permitted.

Urgent Care Clinic logo

Appointment Only Urgent Care Clinic for Adults and Children from Age One

Located at the front of the Hospital, the Urgent Care Clinic is open 7 days a week and offers almost instant access to experienced doctors.

The Urgent Care Clinic prides itself on offering the same friendly, family service provided at our hospital and the same ultimate standards of care.

Urgent care when you need it most

We are a self-pay service for minor accidents, injuries and illnesses, allowing patients, including children from the age of one year, to avoid NHS queues.

Patients are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary.

Opening Times

The Urgent Care Clinic is open Monday to Friday 8am – 8pm (last appointment at 7:00pm), and weekends 8am – 6pm (last appointment at 5:00pm) and offers easy access to experienced urgent care doctors all under one roof. The service operates on an appointment only basis, with most appointments scheduled the same day.

Please note that the Urgent Care Clinic does not accept head injuries or major accidents. In the event of an emergency, dial 999 and ask for an ambulance. If you think you are having a heart attack or stroke, please call 999 or attend your local NHS A&E.

Festive Period Opening Times

  • 24/12 – 8am-4pm
  • 25/12 – CLOSED
  • 26/12 – 10am-6pm
  • 27/12 – 10am-6pm
  • 28/12 – 10am-6pm
  • 29/12 – 8am-6pm
  • 30/12 – 8am-6pm
  • 31/12 – 8am-4pm
  • 01/01 – 10am-6pm
  • 02/01 – 10am-6pm
  • 03/01 – 10am-6pm

Payment information

Find out all you need to know about funding treatment at our Urgent Care Clinic, from initial consultation to further treatment costs and methods of payment. As a charitable organisation, every visit to our hospital helps us to support St John’s Hospice.

Our team

We’re proud to be the chosen hospital for some of the world’s leading Consultants. Our Consultants cover a wide range of specialisms and are committed to our values as a hospital. Find out more about our specialists and how they can help you.

Patient testimonial: Mr Greenway’s story

“I was in awe at the speed of treatment offered.”

As his wife had previously used our Urgent Care Clinic in times of need, Julian didn’t hesitate to visit when he first noticed blood in his urine. After seeing Dr Van Nierop, where he was thoroughly examined and sent for extensive tests, an appointment was subsequently made with experienced Urologist Mr Leye Ajayi. Following a CT scan, a tumour was identified in Mr Greenway’s bladder, with surgery arranged for the following day. Mr Greenway was in awe at the speed of treatment and offered the highest praise for Dr Van Nierop, Mr Leye Ajayi and all the staff he encountered within the Urgent Care Clinic and the Hospital.

165 years of compassion and excellence supporting St. John’s Hospice


St John's Hospice Reception

Our charity

St John’s Hospice offers free palliative and respite care to over 4,500 patients and their families, across seven London boroughs, every year. The Hospice couldn’t offer its essential services without the support from St John & St Elizabeth Hospital. 

Patient information

Are you thinking about visiting St John & St Elizabeth Hospital? Find all the information you need about our services, specialists, coming into Hospital, and payment.