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COVID-19 update:  Our hospital is still fully open for appointments and admissions, however visitors are not permitted.

Shoulder Unit - Patient Testimonials

At the Shoulder Unit we pride ourselves on offering patients the highest standard of care. From elite sportsmen and sportswomen to people experiencing general pain, we offer a first-class service from diagnosis through to treatment and surgery. We always enjoy hearing feedback from former patients and hope the testimonials below are helpful for future patients that may require treatment at the Shoulder Unit.

We are proud to treat patients from all over the world in our caring, professional, family-oriented clinic based in St John’s Wood, London NW8. Over 97% of inpatients questioned rated our nursing staff as good or excellent for their courtesy, efficiency, care and responsiveness.

Patient testimonial – Nick

“It’s definitely a hospital of choice for me”

Nick, a keen polo player, came to the Shoulder Unit complaining of elbow pain and reduced movement in his elbow.

Before his operation Nick described his experience at the Hospital of St John & St Elizabeth as being “nice, clean and friendly” and felt comfortable in his surroundings. After his operation he was surprised that he felt pain free so quickly and was back playing polo within two weeks of the operation date. Nick concluded by saying he would happily return to the Shoulder Unit and that the hospital was “a hospital of choice” for him as a patient.

Patient testimonial – Kate

“A fabulous service with really lovely people”

Kate came to the Shoulder Unit with severe pain in her left shoulder. She was seen by Mr Toby Baring and was initially diagnosed with bursitis of the shoulder which then progressed to the more severe condition of frozen shoulder. Kate experienced such pain that she struggled to walk and sleep at night and was in desperate need to treatment. Mr Baring recommended hydrodilation of the shoulder treatment for Kate and she was on the mend immediately after being treated. Within two weeks of the treatment she was feeling much better and able to completely get back to her daily life.

A patient speaking to a receptionist

Patient information

Our Hospital is renowned for providing exemplary levels of care across more than 90 services. From orthopaedics, to urology, our private GP practice and Urgent Care Clinic, our services are led by some of London’s leading Consultants. For more information, and to find a service suitable for your care, find out more about the services that we offer.

Make an enquiry

If you have any questions relating to treatment options or pricing information, get in touch with us by filling out one of our contact boxes or giving us a call on 020 7806 4004.

Our Appointments Team have a dedicated and caring approach to finding you the earliest appointment possible with the best specialist.

If you are self-paying you don’t need a referral from your GP for a consultation. You can simply refer yourself* and book an appointment.

If you have health insurance (e.g. Bupa, Axa Health, Aviva), you will need to contact your insurer to get authorisation before any treatment, and in most cases you will also require a referral letter from your GP.

If you are not registered with a GP, we have an in-house private GP practice you can use. Alternatively, we can suggest the most appropriate course of action for you to take, given your location and individual circumstances.

*Please note – for investigations such as X-rays and MRIs, a referral will be required. However, we may be able to arrange this for you through our on-site private GP.

    Make an enquiry

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