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COVID-19 update:  Our hospital is still fully open for appointments and admissions, however visitors are not permitted.

Private Urgent Care Centre

Located at the front of the Hospital, Casualty First, our private urgent care centre is open 7 days a week, from 8am – 8pm Monday to Friday and 8am – 6pm on weekends.

Private urgent care centre

Our private urgent care centre is a self pay service for minor accidents, injuries and illnesses allows patients, including children from the age of one year.

Patients are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary.

The treatments at our private walk in clinic include:

  • Sports injuries
  • Fractures, soft tissue injuries, sprains and strains
  • Wounds, wound closure and burns
  • Cuts and grazes
  • Ear, nose and throat conditions
  • Gynaecological conditions
  • Respiratory and chest complaints
  • Stomach, bowel and bladder problems
  • Eye conditions
  • Ear consultation and ear syringing
  • Flu vaccines
  • Travel vaccinations and advice
  • Many other medical issues on a walk-in basis

Please note that Casualty First does not accept head injuries or major accidents. In the event of an emergency dial 999 and ask for an ambulance.

For further information or to make an appointment please call 020 7432 8300.

Out-of-hours call 020 7806 4000 and ask to speak to the 08 bleep holder who can arrange admission to hospital.

Opening hours

  • Monday to Friday: 8.00am – 8.00pm
  • Saturday and Sunday: 8:00am – 6:00pm
  • Please note during busy times the last patient will be taken 30 minutes before closing

Casualty First

Casualty First is our urgent care service offering almost instant access to experienced A&E doctors, five days a week. We are proud to offer the highest level of care at Casualty First.

A patient speaking to a receptionist

Patient information

Our Hospital is renowned for providing exemplary levels of care across more than 90 services. From orthopaedics, to urology, ENT, as well as a private GP practice and our urgent care centre, Casualty First, our services are led by some of London’s leading Consultants. For more information, and to find a service suitable for your care, find out more about the services that we offer.

Make an enquiry

If you have any questions relating to treatment options or pricing information then get in touch with us by filling out one of our contact boxes or giving us a call on 020 7432 8300.

Our Appointments Team have a dedicated and caring approach to finding you the earliest appointment possible with the best specialist.

 If you are self-paying you don’t need a referral from your GP for a consultation. You can simply refer yourself* and book an appointment.

If you have medical insurance (e.g. Bupa, Axa PPP, Aviva), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.

If you do not have a GP, then we have an in-house private GP practice that you can use. Alternatively we can suggest the most appropriate course of action for you to take, given your location and individual circumstance.

*Please note – for investigations such as X-rays and MRI’s a referral will be required. However, we may be able to arrange this for you through our on-site private GP.

    Make an enquiry

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