Casualty First is now open on an appointment only basis, Monday to Friday 9 am to 5 pm. To book an appointment, click here.
We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.
Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.
At the Hospital of St John & St Elizabeth we have a robust governance framework that is committed to maintaining the hospital’s high standards. In March 2019 the hospital was awarded CHKS accreditation, confirming we achieved international best practice standards.
In ‘High Quality Care for All’ Lord Darzi explained that quality exists in three domains: patient safety, effectiveness of care and patient experience. At our hospital we would like to echo this statement by aiming to reduce avoidable accidents, continuing to maintain our low infection rates (an exemplary performance), monitoring patient reported outcomes and through the continued analysis patient satisfaction surveys in terms of compassion, dignity and respect in a clean, safe and well managed environment.
The Hospital has 600 of the highest qualified specialists working in our Outpatient and Inpatient departments. The minimum criteria for Consultants being granted privileges to work at the Hospital is that they must be on the GMC Specialist Register appropriate to their practice.
We are proud that our Hospital attracts the very best specialists to work across both our outpatient and inpatient services. The minimum criteria for Consultants being granted privileges to work at the Hospital is that they must be on the GMC Specialist Register appropriate to their practice. Patients and GPs can rest assured that our Consultants provide outstanding levels of healthcare.
The Hospital of St John & St Elizabeth is a member of the trade association for independent hospitals, AIHO (the Association of Independent Healthcare Association). AIHO represents over 200 hospitals that provide services to insured, self-paying and NHS-funded patients. AIHO works with the Care Quality Commission to influence, impact and represent the high standard of quality care members provide patients within an independent healthcare setting.
Our motto ‘Compassion and excellence in everything we do, supporting St John’s Hospice’ is integral to providing you with individual, sensitive, safe and comfortable care. We are proud of our patient care and work hard to make your time with us as pleasant as possible.
The Hospital is a registered charity and our profits help fund St John’s Hospice, which cares for over 2,000 terminally ill patients and their families every year for free. We are always looking for ways to improve our service as we are all committed to nothing less than achieving excellent standards of care.
To help us identify how we have met your expectations, we would welcome your feedback and would be grateful if you could spare the time to complete our online questionnaire, telling us what you think about how we have looked after you.
