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Casualty First is now open on an appointment only basis, Monday to Friday 9 am to 5 pm. To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.

Patient Information

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Coming Into Hospital

We recognise that coming into hospital can be a stressful and an unnerving experience. At the Hospital of St John & St Elizabeth we are committed to the welfare of all our patients and you will find all staff will work hard to ensure your stay with us is a positive experience.

The Admissions brochure is a complete guide on what to expect on admission and gives you a few simple ideas on what you must bring into hospital with you. If you have any questions about your admission please do not hesitate to contact our Admissions Team who will be happy to answer any questions you may have.

PLEASE NOTE- Due to our HJE 2020 development, the Circus Road entrance to the hospital will be closed until further notice. We apologise for any inconvenience caused.

Admissions Team – Telephone: 020 7078 3876

Transportation

Car Parking

There is a Public Car Park on Kingsmill Terrace (just off Acacia Road) with prices starting at £3.50 for one hour.

There is also limited metered parking in the surrounding streets.

Bus Connections

Bus routes 13, 46 and 113 pass along Wellington Road. The nearest stop is just before St. John’s Wood Underground Station.

The 187 bus route goes along Circus Road, which stops a short 3 minute walk from the main hospital entrance.

Bus routes 139 and 189 travel along Abbey Road. The nearest stop is at the point that Grove End road becomes Abbey Road.

Rail Connections

We are just three minutes walk from St John’s Wood underground station (Jubilee Line).

We are also a 15 minute walk from Maida Vale underground station (Bakerloo Line), and a 25 minute walk from Baker Street Station (Bakerloo, Jubilee, Circle, Hammersmith & City and Metropolitan Line).

The Admission Procedure

Nurse talks to a patient

The Admission Procedure

When you arrive, come to the main entrance in Grove End Road and notify the receptionist of your arrival.  A member of the Admissions Team will show you to your room where you will meet your nurse who will help you settle in. Once you are settled, essential medical information will be taken and you will be given the opportunity to discuss your procedure with a member of the medical team.  Any queries you may have regarding your treatment will then be answered.

Although your consultant is not in the Hospital day and night, we have a team of specialist registrars who remain in the Hospital 24 hours a day and are in close contact with your consultant at all times. During your stay, you may come into contact with a range of clinical specialists including radiographers, physiotherapists, occupational therapists and cardiac technicians.  All staff are highly trained in their area of specialty ensuring the very best in service and care.  Any staff visiting your room will all have ID showing their name and their role within the Hospital.

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