Casualty First is now open on an appointment only basis, Monday to Friday 9 am to 5 pm. To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.


Hospital Heroes – January 2020 (Pt.2)

Hospital Heroes

At the Hospital of St John and St Elizabeth, we take huge pride in the amazing work of our team and their dedication to our mantra: Putting People First.

We have over 570 people working for us across 41 departments and consider each and every one integral to the smooth running of the hospital. In the coming months, we’ll be meeting lots of them for a quick chat about what their work entails, why they enjoy it and what it is that appeals to them about caring for patients.

Be sure to follow the hospital’s Instagram account (@hospitalofstjohnsteliz) for our latest portraits and keep an eye on the news section of the hospital website for a monthly round-up.

Emine Morina: Ophthalmic Healthcare Assistant

The team is very friendly and all the staff have been so nice with me. I like the environment here and I’m very happy. I deal a lot with Ophthalmic consultants, doing tests with them; vision checks, pressure checks, things like that. Lots of tests with patients. It’s important that we explain the tests clearly to the patients, to put their mind at ease.

Lucy Rybin, Staff Nurse, Urgent Care

The new development is really exciting. We’re going to have so much more room to treat people, three sections rather than one. We’ll be busier, but I don’t mind that! I’ve been at the Hospital on and off for 23 years. I work in Urgent Care and I love it here. You never know what is going to walk through the door from the minute you start to the minute you leave for home.

Jade Pattison-Blane, Outpatient Physiotherapy Lead

I do a mixture of clinical and non-clinical work. Clinically, I’m a hand therapist which involves treating people with hand injuries. I also manage the rest of the musculo-skeletal outpatient team, I do their appraisals, I do one-to-ones and all the department coordinating activities.

The big thing about John and Lizzies is we really embrace the values that we talk about, I’ve really noticed that compared to other places. There’s a real feeling of inclusion in the hospital; our CEO Caroline is amazing, she’s always about and we get to chat. And the hospital is very good at doing events that make you feel part of a little family.

The service you feel like you can give here, the quality of your care; you have the time to do it, it’s a real high priority, certainly for us [in physio] where we do lots of patient satisfaction surveys. We really listen to the feedback we get from our patients and we try and support our staff in delivering excellent patient care. It’s a really lovely place to work.

Obviously the fact that it’s a charity and we’re helping the Hospice, you do feel like you’re doing something really valuable to improve other people’s lives.

Keep checking back each month for more updates in our Hospital Heroes series.

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