National Lockdown update:  Our Hospital is still fully open for appointments and admissions, however visitors are not permitted. To keep you safe we have strict measures in place, read more about these here. To make an outpatient appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any COVID-19 symptoms. Please visit the Track and Trace website.


Hospital Heroes – January 2020 (Pt.1)

Hospital Heroes

At the Hospital of St John and St Elizabeth, we take huge pride in the amazing work of our team and their dedication to our mantra: Putting People First.

We have over 570 people working for us across 41 departments and consider each and every one integral to the smooth running of the hospital. In the coming months, we’ll be meeting lots of them for a quick chat about what their work entails, why they enjoy it and what it is that appeals to them about caring for patients.

Be sure to follow the hospital’s Instagram account (@hospitalofstjohnsteliz) for our latest portraits and keep an eye on the news section of the hospital website for a monthly round-up.

July Mendoza, Staff Nurse, Outpatients

As one of the senior nurses, I help run clinics and supervise the other staff nurses – especially the new nurses. I also orientate new consultants, showing them how we run clinics and what they need to fill in if they need to send a patient to imaging or for a blood test.

The best thing about the job? I’m doing what I love: nursing! The people here are really supportive; my colleagues, my superiors, it’s like we’re sisters. There’s a really healthy working environment. We support each other in what we are doing. The team works really well here, especially in the Outpatient department.

Every day is different for us. We’ve started doing a few more minor procedures with patients in this department now. I’m leading the build up of that. A minor procedure would be one done under a local anaesthetic. We do repairs in eyelid surgery, sometimes eye injections, mostly dermatology and plastic procedures, things like this.

Marcella Tierney, Technician Dispenser Manager, Pharmacy

In March, I’ll have been here for 18 years! We started as a team of five when I joined; now we’re a team of 14. We’re open 8 am to 8 pm, seven days a week and cover that with four shift patterns. The only day we close is Christmas Day.

The reason I’ve stayed for 18 years? The hours have always been really flexible. It’s a nice place to work and even though we’re much busier than we were, our shifts have been adapted so that they fit around my life.

The team here are brilliant. We’re like a family. It’s a home away from home. We spend more time together than we do at home with our own families. With the shift patterns and the way we work, everyone knows everyone. There’s no awkwardness between anyone.

Two years ago I had a really bad accident and was off work for nearly a year, but I had great support from the hospital and staff and I was welcomed back with open arms. I’m fighting fit now. I’ve not had a sick day since I’ve been back.

Sarah Beshir, Infection Control Nurse

I’ve always been enthusiastic about infection control and how it is addressed in clinical areas in hospitals. Every day is different in my role. Today, I started with a meeting and from there I did a ward round. I check all my patients are okay, make sure no infectious patients are there, see if there are any issues to raise or any issues to address. From there I went on to do some environment auditing in one of our hospice departments. That took about an hour and then it was back to do some admin in the office, answering emails and alike.

It’s a very connected, family-like environment; we all know each other by name. It’s also charitable and we work together to deliver patient care effectively. We spend a lot of time together as a team. I’ve worked in other places, but this is more like a home, more like a family, as well as being a hospital.

Keep checking back each month for more updates in our Hospital Heroes series.

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