National Lockdown update:  Our Hospital is still fully open for appointments and admissions, however visitors are not permitted. To keep you safe we have strict measures in place, read more about these here. To make an outpatient appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any COVID-19 symptoms. Please visit the Track and Trace website.


Hospital Heroes – February 2020 (Pt.1)

Hospital Heroes

At the Hospital of St John and St Elizabeth, we take huge pride in the amazing work of our team and their dedication to our mantra: Putting People First.

We have over 570 people working for us across 41 departments and consider each and every one integral to the smooth running of the hospital. In the coming months, we’ll be meeting lots of them for a quick chat about what their work entails, why they enjoy it and what it is that appeals to them about caring for patients.

Be sure to follow the hospital’s Instagram account (@hospitalofstjohnsteliz) for our latest portraits and keep an eye on the hospital website for a monthly round-up.

Dumi Simelane, Senior Staff Nurse, Outpatients

As a Senior Staff Nurse, I have to make sure the department is run efficiently and effectively. I look after our consultants, our patients and our colleagues as well. It’s about making sure it flows smoothly and maintaining communication.

We make sure the consultants are happy and that their various preferences are catered for. Obviously there are lots of specialities, and you have to remember each and every consultant’s preferences and make sure you maintain high standards in every instance.

I think it’s a great environment and my colleagues provide excellent support as well. It’s easy to communicate with the departmental managers; they’ve got an ‘open door’ policy which is really great. I get on with my colleagues very well. Above all though, it’s the patients I love.

Jeanette Gibson, Specialist Physiotherapist

I handle which patients need to be seen on a day-to-day basis, I then take care of the stroke case load primarily and any other neuro patients that we have in. I timetable so that we can then fit in an intensive programme of rehab for the stroke patients; doing physio, OT, speech therapy and neuro-psychology. The rest of my time I spend treating patients and dealing with the enquiries of anyone who wants to come in on the stroke package for rehab.

I’ve been here for just over three years. As soon as I came here, everyone was so friendly. From the porters up, everyone smiles and says hello. It has a really lovely feel to it. You can give the patients as much time as they need which then gives you more job satisfaction, it makes it a happier place to work. It’s also quite a small hospital, everyone knows everyone so you can build up nicer relationships.

I fell into physio, but once I was in it, stroke was an area that I really enjoyed because I feel you can really make a big difference to people. They come in having had this massive traumatic experience and from that point they can get significantly better. Being part of that journey, I really enjoy; seeing people improve and walking when they couldn’t walk, those types of thing.

Ronak Bid, Reception

I work in reception and as a switchboard operator. I’ve been here seven years. I started as a car park attendant, moved to portering and now I’m on reception. It’s been a really good experience, everybody has been so nice and homely. It’s such a nice atmosphere. I love interacting with outside people and helping them out.

Keep checking back each month for more updates in our Hospital Heroes series.

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