Casualty First is now open on an appointment only basis, Monday to Friday 9 am to 5 pm. To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.


Hospital Heroes – December 2019

Hospital Heroes

At the Hospital of St John and St Elizabeth, we take huge pride in the amazing work of our team and their dedication to our mantra: Putting People First.

We have over 570 people working for us across 41 departments and consider each and every one integral to the smooth running of the hospital. In the coming months, we’ll be meeting lots of them for a quick chat about what their work entails, why they enjoy it and what it is that appeals to them about caring for patients.

Be sure to follow the hospital’s Instagram account (@hospitalofstjohnsteliz) for our latest portraits and keep an eye on the hospital website for a monthly round-up.

Donn Mateo,  Senior Staff Nurse – St Elizabeth Ward

I’ve been here less than two months. The staff here have been so welcoming and approachable – everyone from managers to cleaners. It’s very important in an organisation like this that everybody is approachable.

I’m very comfortable working with the staff already. I think the vibes here, especially the nurses, are so friendly. It’s not a big hospital, so it’s got a personal feel; many of the staff have been here a long time.

We have palliative care in the surgical ward. I just like the way they organise things and how they look after palliative patients and the process of working with the hospice. It’s so good for my experience.

I’m going to be working over Christmas and I’m going to prepare something special. I’ll take charge! I think I’ll bring some food – I want people to know it’s Christmas.

Cameron Pratt, Physiotherapy & Cardiology Administrator

I organise the cardiology department, I greet patients and make sure the rooms are ready for the consultants. The team I’m in handles all the bookings and the testing that is needed for the department.

I’ve been here just over a year, having only recently arrived from South Africa. This is my first proper job; I was actually working in a pub before this and back home I was a personal trainer. It’s obviously a very different atmosphere!

There are actually a lot of South Africans here, so it’s like a home from home and makes for a friendly environment. Obviously, I enjoyed us winning the Rugby World Cup recently. That said, you speak to the English people about it now and it’s like there was no World Cup!

Eleanor Amorato, Staff Nurse – St Francis Ward

I’ve worked here for two and a half years now and I love it. It’s the charity work we do here and the quality of the staff that make it special. We are like a family, where every department works hand in hand with each other.

Some people, when they wake up in the morning they sigh when they think about coming to work. What do I feel? I look forward to coming to work! I get to build a rapport with the patients. We are able to spend time with the patients and they tend to give us nice comments. They do remember you.

I’ve worked Christmas Eve, Christmas Day and New Year’s Eve and New Year’s Day, on night shifts. The atmosphere in the build-up is actually very happy; we have Christmas dinners being served for the staff, we have carolling in the church. It’s a good ambience – and we get lots of gifts from the doctors!

Keep checking back each month for more updates in our Hospital Heroes series.

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