COVID-19 update:  Our hospital is still fully open for appointments and admissions, however visitors are not permitted.

Patient Referrals

At St John & St Elizabeth we make it easy to refer your patients. Whether you’re looking to refer your patient as an outpatient or an inpatient basis, here you’ll find all of the contact information you require.


Outpatient referrals

The Outpatient Department is open:

  • Monday to Friday: 8.00 am – 8.00 pm
  • Saturday: 8.00 am – 2.00 pm
  • Telephone: 020 7806 4060

Clinicians wishing to make an appointment for a patient should telephone the Outpatient Department on 020 7806 4060.

Referral service

The Hospital also operates a Referral Service to assist patients and clinicians.

Call the Hospital on 020 7806 4000 and ask for the most appropriate consultant or service to arrange the appointment.

This service is available Monday – Friday, between 8 am – 5 pm.

Email assistance

Patients with a letter of referral wishing to make an appointment should telephone the Outpatient Department on 020 7806 4060 or email us at outpatients@hje.org.uk.


Inpatient referrals

During office hours:

  • Monday to Friday: 7.00 am – 6.00 pm
  • Telephone: 020 7806 4066
  • Fax: 020 7806 4003

The Admissions Office will make all the necessary arrangements to admit routine and emergency admissions including patient transport.

Out of hours and emergency admissions

The Hospital operates the following on-call rotas to assist clinicians.

  • General Surgery
  • General Medicine
  • Urology
  • Orthopaedic Trauma for the Older Person
  • Stroke Care

Please note that patients referred with chest pain must be admitted under the care of a Consultant Cardiologist.

Outside office hours unplanned admissions will be coordinated by the Duty Manager.

Contact the Hospital switchboard on 020 7806 4000 and ask for the 08 Bleep Holder/Duty Manager.

Main Service Departments

Rapid Referrals through Casualty First

Mon to Fri: 8.00 am – 8.00 pm
Sat, Sun: 10.00 am – 6.00 pm
Tel: 020 7432 8300
Email: casualtyfirst@hje.org.uk

Out-of-hours please call 020 7806 4000 and ask to speak to the 08 bleep holder who can arrange admission to the hospital.

Imaging – X-ray, Mammography, Ultrasound, CT and MRI Scans

Mon to Fri: 8.00 am – 8.00 pm
Saturday: 8.00 am – 1.00 pm
Tel: 020 7806 4030
Fax: 020 7806 4002
Email: imagingreception@hje.org.uk


Mon to Fri: 7.45 am – 7.30 pm
Saturday: 9.00 am – 12.30 pm
Tel: 020 7806 4010
Fax: 020 7806 4009
Email: physiotherapy@hje.org.uk

Cardiac Investigations

Mon to Thurs: 9.00 am – 7.00 pm
Friday: 9.00 am – 6.00 pm
Tel: 020 7806 4080
Fax: 020 7806 4081
Email: cardiacinvestigations@hje.org.uk

Respiratory Physiology

Mon to Thurs: 9.00 am – 7.00 pm
Friday: 9.00 am – 6.00 pm
Tel: 020 7078 3819
Fax: 020 7806 4081
Email: respiratory@hje.org.uk


Mon to Fri: 8.00 am – 8.00 pm
Saturday: 9.00 am – 1.00 pm
Tel: 020 7806 4022
Fax: 020 7806 4024
Email: pathology@hje.org.uk

    Patient Referral Form

    Patient's Details


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    HJE Consultants

    Our Consultants

    We are proud that our Hospital attracts the very best specialists. Our Consultants are truly experts in their field, consistently providing outstanding outcomes and receiving exceptional feedback. Primary care clinicians can rest assured that their patients will receive the best care possible at our Hospital.

    Make an enquiry

    If you have any questions relating to treatment options or pricing information, get in touch with us by filling out one of our contact boxes or giving us a call on +44 207 806 4060.

    Our Appointments Team have a dedicated and caring approach to finding you the earliest appointment possible with the best specialist.

    If you are self-paying you don’t need a referral from your GP for a consultation. You can simply refer yourself* and book an appointment.

    If you have health insurance (e.g. Bupa, Axa Health, Aviva), you will need to contact your insurer to get authorisation before any treatment, and in most cases you will also require a referral letter from your GP.

    If you are not registered with a GP, we have an in-house private GP practice you can use. Alternatively, we can suggest the most appropriate course of action for you to take, given your location and individual circumstances.

    *Please note – for investigations such as X-rays and MRIs, a referral will be required. However, we may be able to arrange this for you through our on-site private GP.

      Make an enquiry