Make an Appointment
Making an appointment
Set out below are the contact details for our main Service Departments. The teams in these areas have a dedicated and caring approach to find you the earliest appointment possible with the correct specialist for your needs.
Most patients are referred to us by their GP or another medical specialist as a referral letter is often needed before an appointment can be confirmed.
If you do not have a GP, the Referral Service (listed below) may be able to assist you by suggesting the most appropriate course of action for you to take, given your location and individual circumstance.
If you have medical insurance (e.g. BUPA, PPP, Norwich Union), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.
Referral Service
The Hospital also operates a Referral Service to assist patients and clinicians.
Call the Hospital on 020 7806 4000 and ask for bleep 11 and the bleep holder will advise the most appropriate consultant or service and arrange the appointment.
This service is available Monday – Friday, between 8am – 5pm.
Email Assistance
Referrals or requests for assistance in selecting the most appropriate consultant or service can also be made, in confidence, by email to info@hje.org.uk
Outpatient Clinic Appointments or Referrals
The Outpatient Department is open:
Monday to Friday: 8.00am - 8.00pm (excluding bank holidays)
Saturday: 8.00am - 2.00pm
Patients with a letter of referral wishing to make an appointment should telephone the Outpatient Department on: 020 7806 4060.
Or email us at: outpatientadminbh@hje.org.uk
Imaging – X-ray, Mammography, Ultrasound, CT and MRI Scans
The Imaging Department is open for appointments and general enquiries:
Monday to Friday: 8.00am – 8.00pm (excluding bank holidays)
Saturday: 9.00am – 1.00pm
Patients with a Request Form or letter of referral wishing to make an appointment should telephone the Imaging Department on: Tel - 020 7806 4030; Fax – 020 7806 4002
Or email us at: imaging@hje.org.uk
Physiotherapy
The Physiotherapy Department is open for appointments and general enquiries:
Monday to Friday: 7.45am – 7.30pm (excluding bank holidays)
Saturday: 9.00am – 12.00pm
Patients wishing to make an appointment should telephone the Physiotherapy Department on: Tel - 020 7806 4010; Fax – 020 7806 4009
Or email us at: physiotherapy@hje.org.uk
Cardiac Investigations
The Cardiology Department is open for appointments and general enquiries:
Monday to Friday: 9.00am – 6.30pm (excluding bank holidays)
Patients with a Request Form or letter of referral wishing to make an appointment should telephone the Cardiac Investigations Department on: Tel - 020 7806 4080; Fax – 020 7806 4018
Or email us at: cardiacinvestigations@hje.org.uk
Respiratory Physiology
The Respiratory Physiology service is open for appointments and general enquiries:
Monday to Friday: 9.30am – 6.00pm (excluding bank holidays)
Patients with a Request Form or letter of referral wishing to make an appointment should telephone the Respiratory Physiology Department on: Tel - 020 7078 3819; Fax – 020 7806 4081
Or email us at: respiratory@hje.org.uk
Pathology
The Pathology department is open at the following times:
Monday to Friday: 8.00am – 8.00pm
Saturday: 9.00am – 1.00pm
A phlebotomy service for blood tests is available in the Outpatient Department during routine opening hours – Appointments are not required for routine blood tests.
Domiciliary phlebotomy services can be arranged.
For further information on any aspect of pathology services, please telephone the Pathology Department on: Tel - 020 7806 4022; Fax – 020 7806 4024
Or email us at: pathology@hje.org.uk