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Hospital of Saint John and Saint Elizabeth - you are in good hands

Paying your own bill

Outpatient

You are required to pay your bill at the cashiers’ desk at the end of your treatment. Failure to do so may result in delayed medical results. For certain high cost items such as MRI and CT scans you will be asked to pay before you receive your treatment.

Inpatient/Daycase

Payment of a deposit is required for your treatment based on an estimated cost of your treatment. We endeavour to estimate your treatment cost as close as possible to the actual cost. However your estimated cost will not include certain items such as personal expenses (telephone, guest meals etc), additional procedure or investigations. These exclusions will clearly be indicated in our letter of admission confirmation.

  • If we over-estimate your treatment cost a refund will be issued to you shortly after your discharge from Hospital.
  • If your deposit proves to be insufficient to cover the actual cost of your treatment a bill will be sent to you to settle.
  • While you are an inpatient we may ask you to top up your deposit if we identify that additional treatment has been necessary and the deposit appears unlikely to be adequate.

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